What is the relationship between the support center’s average speed to answer and its abandon rate?
A.
If the average speed to answer is high then the abandon rate is likely to be high.
B.
If the average speed to answer is high then the abandon rate is likely to be low.
C.
If the average speed to answer is low then the abandon rate is likely to be high.
D.
The average speed to answer has no effect on the abandon rate.