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Tag: Avaya 3314X

When the Avaya® Experience Portal (AAEP) software receives a call, what starts the associated speech applicat

When the Avaya® Experience Portal (AAEP) software receives a call, what starts the associated speech application that controls the call flow? A. ASR B. TTS C. MPP D. EPM Explanation: Media Processing Platform (MPP) component works in conjunction with the Experience Portal Manager (EPM) to keep the MPP functioning in an optimal state

In the “Generate UCID” field on the Application Launch Settings Advanced Parameters is set to “yes”, w

In the “Generate UCID” field on the Application Launch Settings Advanced Parameters is set to “yes”, which three statements are true? (Choose three.) A. For blind and supervised transfers (using CCXML tag), the MPP uses the same UCID as the call being transferred. B. The MPP adds a two-digit application identifier to the UCID received […]


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