Contract staffing is best described by which statement?

Which three statements describe how to recruit and retain people who posses optional skills and good personal
traits? (Choose three)

Your Help Desk is 24×7 and covers support for many areas throughout the country. An upcoming snow storm is
expected to cause power outages. What helps you prepare for the upcoming days?

Which three ensure the realization of an employee’s potential? (Choose three)

Which three statements about contract staffing are true? (Choose three)

After assessing the need for organizational development, which statement best explains what a manager must
do?

How can the Help Desk best manage new services and achieve its primary goal of eliminating negative impact
on your customers?

When marketing a support center, what should be clearly communicated to stakeholders?

What are two enabling factors of the HDI Certified Support Center model? (Choose two)

What are three reasons that companies institute security programs? (Choose three)