Which IP address is used by EPM to access or communicate with the MPP?
Which IP address is used by EPM to access or communicate with the MPP? A. Network Address (VoIP) B. Host Address C. Network Address (MRCP) D. Network Address (AppSvr) Reference: https://downloads.avaya.com/css/P8/documents/100146871
Which statement describes Agent blending?
Which statement describes Agent blending? A. Agent blending is the process of acquiring agents when an outbound service level is at risk. B. Agent blending is the process of releasing agents from otbound jobs, if they are not needed for a campaign to which they have been assigned. C. Agent blending is the process of […]
Which two types of connections does the Experience Portal Short Message Service channel support?
Which two types of connections does the Experience Portal Short Message Service channel support? (Choose two.) A. HTML B. IMAP4 C. SMPP D. POP3 E. HTTP Reference: https://downloads.avaya.com/css/P8/documents/101045870
Where do you define the Network Address (MRCP) that the speech server uses to communicate with the AAEP system
When settings up a single server Avaya Aura® Experience Portal (AAEP), the system must communicate with a speech server to process ASR and TTS transactions. Where do you define the Network Address (MRCP) that the speech server uses to communicate with the AAEP system? A. Add the MPP and enter the IP address associated with […]
When the Avaya® Experience Portal (AAEP) software receives a call, what starts the associated speech applicat
When the Avaya® Experience Portal (AAEP) software receives a call, what starts the associated speech application that controls the call flow? A. ASR B. TTS C. MPP D. EPM Explanation: Media Processing Platform (MPP) component works in conjunction with the Experience Portal Manager (EPM) to keep the MPP functioning in an optimal state
In the “Generate UCID” field on the Application Launch Settings Advanced Parameters is set to “yes”, w
In the “Generate UCID” field on the Application Launch Settings Advanced Parameters is set to “yes”, which three statements are true? (Choose three.) A. For blind and supervised transfers (using CCXML tag), the MPP uses the same UCID as the call being transferred. B. The MPP adds a two-digit application identifier to the UCID received […]
Scrum is based on which of the following?
Scrum is based on which of the following? A. Defined process. B. Complex process. C. Empiricism. D. Hybrid model Explanation: Scrum addresses complex problems in complex environments and asserts that knowledge comes from experience and making decisions based on what is known. What is known can only be discovered in hindsight.
In order to start the first Sprint, Scrum only requires a Product Owner with enough ideas, a Development Team
In order to start the first Sprint, Scrum only requires a Product Owner with enough ideas, a Development Team to execute on those ideas, and a Scrum Master to guide the process. A. True B. False Explanation: In complex domains, you are only able to know the outcomes in hindsight. Empiricism, from which Scrum was […]
Which statement best describes Scrum?
Which statement best describes Scrum? A. A clearly defined methodology that defines the software development process. B. A manual for defining best practices for software development. C. A clearly defined and predictable process that follows the principles of Computer Science. D. A framework to address complex products in complex environments. Explanation: Frameworks allow those closest […]
What would likely happen if management only changed the organization’s current terminology to fit Scrum with
What would likely happen if management only changed the organization’s current terminology to fit Scrum without the proper understanding and support of Scrum as defined in the Scrum Guide? A. Very little change will happen as the vocabulary in Scrum is specifically defined for implementing Scrum. B. The organization may not realize the real benefits […]