Which statement about the Avaya Aura® Session Manager (SM) license is true?
Which statement about the Avaya Aura® Session Manager (SM) license is true? A. Avaya Aura® Session Manager license will be installed on Avaya Aura® System Manager, and the Server Host ID is the Server ID of the embedded WebLM Server in Avaya Aura® System Manager. B. Avaya Aura® Session Manager license Server Host ID is […]
How would you check this?
You want to check that Avaya Aura® System Manager (SMGR) and Avaya Aura® Session Manager (SM) are communicating with each other, and ensure the database in SM is the same as in SMGR. How would you check this? A. PuTTY to Avaya Aura® Session Manager and execute st at usapp, and check that all processes […]
After changing the value, which CCMS service must be restarted so that the new value can take effect?
You have increased the multicast time to live value on the Contact Center Manager Server (CCMS). After changing the value, which CCMS service must be restarted so that the new value can take effect? A. CCMS SDP_Service, the Statistical Data Propagator Service B. CCMS RSM_Service, the Real-Time Statistical Manager Service C. CCMS RDC_Service, the Real-Time […]
Database shadowing does not work if the difference in time between the active and the standby server database
For Avaya Aura Contact Center (AACC) High Availability (HA), you must backup the active server database, restore it onto the standby server and enable shadowing. Database shadowing does not work if the difference in time between the active and the standby server database is greater than how many hours? A. 72 Hours B. 48 Hours […]
What is a valid name for the site specific patch?
After a successful installation of Avaya Aura® Contact Center, Avaya releases a patch for this particular site that is required to fix a problem reported for the CCMS. Currently, the service pack AvayaCC_CCMS_7.0.0.0.11.0021_Patch is installed under CCMS and no roll-up patches have been installed yet. What is a valid name for the site specific patch? […]
From the Contact Center Database Maintenance utility, which two menu options are used to perform the backup?
After you complete the Avaya Aura® Contact Center (AACC) installation, you should perform a backup. From the Contact Center Database Maintenance utility, which two menu options are used to perform the backup? A. Select Location and Immediate Backup B. Map Drive and Immediate Backup C. Backup Drive and Immediate Backup D. Backup Location and Immediate […]
Where do you set the transmission mode for the site to Unicast?
A customer has installed Avaya Aura® Contact Center (AACC) on a Platform Vendor Independent (PVI) server. They want to receive real-time data on their client computer via Unicast stream. Where do you set the transmission mode for the site to Unicast? A. From the CCMS > RSM IP Address window B. From Windows > Apps […]
What is the next required step?
You have been asked to install an Avaya Aura® Contact Center High Availability (HA) solution for a customer who already has an existing AACC solution. You have installed the Standby server and entered all of the IP Address information in the HA configuration tool on the existing Primary AACC server. What is the next required […]
What is the path to the log?
After completing the Avaya Aura® Contact Center installation, you want to display the installation log. What is the path to the log? A. D:\Avaya\Logs\Sysops B. C:\Logs\Sysops C. D:\Avaya\Logs\PVI D. C:\Avaya\Logs\Sysops Reference: https://downloads.avaya.com/css/P8/documents/100093298 (p.26)
After configuring the hostname and port for Web Based Statistics, where do you enable the Web Based Statistics
Avaya Agent Desktop (AAD) is installed on the agent PCs, and the customer wants you to enable the licensed Web Based Statistics feature. After configuring the hostname and port for Web Based Statistics, where do you enable the Web Based Statistics feature? A. From CCMA > Launchpad > Multimedia > Agent Desktop Configuration > General […]