Which of the following is important when considering regular call center operations?
Which of the following is important when considering regular call center operations? A. A backup strategy for the call center databases B. An analysis of the software you choose to create the call center databases C. A decision for how much room to create for the call center databases D. A restore strategy for the […]
Which reason is a valid reason for this problem?
A customer is unable to login to the Equinox Virtual Meeting Room from Avaya Equinox Thick Clients and Web Clients. When they traced the Equinox Management iVIEW.log they observed the following error message. Which reason is a valid reason for this problem? A. Equinox Web Collaboration is not available B. Equinox Management Server is not […]
Which reason is a valid reason for the customer problem?
A customer has deployed Avaya Equinox Team Engagement Solution and they want to test the Multimedia feature on their Equinox Clients. The customer uses messaging domain “trn.avaya.com”. When a user, Bill Evans, tries to send an IM from the Thick Client to John Doe (Web Client) it returns the error message: “Send Failed”. The customer […]
Which reason is a valid reason for this problem?
A customer is unable to login to the Equinox Virtual Meeting Room from Avaya Equinox Thick Clients and Web Clients. While tracing the Session Manager they identified the following error message in the Trace: 404 Not Found (No route available) Which reason is a valid reason for this problem? A. SIP Trunk to Communicate Manager […]
Which reason is a valid reason for this problem?
A customer can login to the user Web Client successfully but they cannot make or receive calls. While troubleshooting they trace the SBC and find the following trace messages and trace stops reaching SBC: Which reason is a valid reason for this problem? A. This indicates that the STUN/TURN Port must be 3847 on SBC […]
What is causing this problem?
A user cannot attach rich media files to Avaya Multimedia Messaging (AMM) conversations. What is causing this problem? A. The user has not been entitled for Rich Content in AMM Web GUI > Client Administration > Feature Entitlements B. The AMM License for the user is not installed on WebLM and therefore the user cannot […]
What can be the problem with user’s Web Client?
A customer is trying to connect a User using Web Client from a public network. The attempt shows “Connecting” and never goes to Ready Status. While troubleshooting this issue using traceSBC the customer noticed that there are no trace messages in the SBC; however, other users are able to connect to Equinox Solution using their […]
With which two users can Avaya Multimedia Messaging (AMM) subscribers exchange text-based Instant Messages?
With which two users can Avaya Multimedia Messaging (AMM) subscribers exchange text-based Instant Messages? (Choose two.) A. AMM users outside of the customer enterprise B. Other AMM users within the customer enterprise C. Presence-enabled users within the customer enterprise D. Microsoft Lync-enabled users within the customer enterprise E. Microsoft Lync-enabled users outside of the customer […]
What are the three main components of the Avaya Aura® Multimedia Messaging (AMM) architecture?
What are the three main components of the Avaya Aura® Multimedia Messaging (AMM) architecture? (Choose three.) A. Avaya Equinox Client B. Avaya Aura® Multimedia Messaging C. Avaya Aura® Core D. System Manager E. Linux Operating System Reference https://downloads.avaya.com/css/P8/documents/101041351
In the Team Engagement (TE) deployments, which component hosts User Portal Application?
In the Team Engagement (TE) deployments, which component hosts User Portal Application? A. System Manager Server B. Session Manager Server C. Avaya Aura® Web Gateway D. Equinox Management Server Reference https://downloads.avaya.com/css/P8/documents/101035638