Which statement regarding Full and Half call model processing is true?
Which statement regarding Full and Half call model processing is true? A. Avaya Aura® Communication Manager (CM) configured as a Feature Server performs Full call model processing. B. Avaya Aura® Communication Manager (CM) configured as an Evolution Server performs Full call model processing. C. Avaya Aura® Session Manager (SM) always performs Half call model processing. […]
From which website can you obtain resources such as Product Change Notifications (PCNs), Documentation, Knowle
From which website can you obtain resources such as Product Change Notifications (PCNs), Documentation, Knowledge-based articles and make Parts/Service requests? A. plds.avaya.com B. avaya-learning.com C. avaya.com D. support.avaya.com
Based on an analysis of what is working and not working, where should the administrator try to isolate the iss
After implementation, Avaya Aura® Session Manager (SM) replication status is Not Polling and the replica node is not reachable. The network connectivity has been verified, and so has the correct DNS configuration. Although Avaya Aura® System Manager (SMGR) cannot connect to SM, it can connect to other network components. Based on an analysis of what […]
Which two troubleshooting tools can be used to investigate the problem?
When observing the Avaya Aura® Session Manager dashboard, you notice that one entity is marked as down. Which two troubleshooting tools can be used to investigate the problem? (Choose two.) A. The replication page in Avaya Aura® System Manager B. Avaya Aura® Session Manager Entity Link Connection Status page in Avaya Aura® System Manager C. […]
Which file format will the file be in?
You are submitting a package of information to Avaya Support for a case you are raising. The files that you are sending include a trace taken using WireShark. Which file format will the file be in? A. ws B. pcap C. rar D. jpg
How can a quality evaluator perform mock evaluations?
How can a quality evaluator perform mock evaluations? A. by creating a custom evaluation type B. by associating a custom evaluation type, while evaluating the interaction C. by selecting ‘Normal’ as the evaluation type, while evaluating an interaction D. by creating and associating a custom evaluation type, which is flagged as ignored from scoring, while […]
What is the permission that allows a supervisor to administer all the employees?
What is the permission that allows a supervisor to administer all the employees? A. Company Admin B. System Admin C. Superuser D. App Admin
In Avaya Workforce Optimization Select System Administration, which three levels of configurations are support
In Avaya Workforce Optimization Select System Administration, which three levels of configurations are supported? (Choose three.) A. Node B. Component C. Analytics D. Service E. Application
What are three ways to configure a common set of recording rules for few or all the employees?
What are three ways to configure a common set of recording rules for few or all the employees? (Choose three.) A. System Configuration B. Storage Rules C. Employees > Voice Settings D. Recording Rules E. Bulk Actions
For an Avaya Workforce Optimization Select deployment, in which two places can you view the license and module
For an Avaya Workforce Optimization Select deployment, in which two places can you view the license and modules that were purchased? (Choose two.) A. Configuration B. System Configuration C. Organization Profile D. License Details interface in Tenant Administration