IT Certification Exams

All of the following are generally included in a cost-of-quality report except

All of the following are generally included in a cost-of-quality report except:

A. Warranty claims.
B. Design engineering.
C. Supplier evaluations.

D. Lost contribution margin.

Explanation:
A cost-of-quality report includes most costs related to quality, specifically the costs of prevention, appraisal, internal failure, and external failure.