Which process provides the IT providers with assignments for solving problems that have been registered at the helpdesk of business information management?
A.
End user support
B.
Operational supplier management
C.
Planning and resource management
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The answer for this question is actually “B.”
The results of the operational supplier management are
1. Assignments for the IT provider and insights into these assignments.
2, Requirements Planning: Insights into the needs of the business process in the areas of capacity, availability, continuity, and insights into the performance of IT services in relation to the identified needs.
I choose C