EXIN Exam Questions

Which one of the following is the BEST description of a major incident?

Which one of the following is the BEST description of a major incident?

A.
An incident which is so complex that it requires root cause analysis before a workaround can be
found

B.
An incident which requires a large number of people to resolve

C.
An incident logged by a senior manager

D.
An incident which has a high priority or a high impact on the business

Explanation: