Which of these should a change model include? 1. The steps that should be taken to handle
the change 2. Responsibilities; who should do what, including escalation 3. Timescales and
thresholds for completion of the actions 4. Complaints procedures
A.
1 and 3 only
B.
2 and 4 only
C.
All of the above
D.
1, 2 and 3 only