Which of the following BEST describes service strategies value to the business?
A.
Allows higher volumes of successful change
B.
Reduction in unplanned costs through optimized handling of service outages
C.
Reduction in the duration and frequency of service outages
D.
Enabling the service provider to have a clear understanding of what levels of service will make
their customers successful
This question found in my exam @ March 2015
Vikas were all the questions from this pool?
thanks in advance