EXIN Exam Questions

Which of the following best describes a Service Request?

Which of the following best describes a Service Request?

A.
Any request or demand that is entered by a user via a Self-Help web-based interface

B.
A request from a User for information or advice, or for a Standard Change

C.
Any request for change that is low risk and can be approved by the Change Manager without a CAB meeting

D.
Anything that the customer wants and is prepared to pay for