A Service design package (SDP) would normally be produced for which of the following?
1. A new IT service
2. A major change to an IT service
3. An emergency change to an IT service
4. An IT service retirement
A.
2, 3 and 4 only
B.
1, 2 and 4 only
C.
None of the above
D.
All of the above
Explanation: