Which is NOT a service desk type described in the ITIL …

seenagape

8 years ago

Which is NOT a service desk type described in the ITIL service operation guidance?

A.
Local

B.
Centralized

C.
Outsourced

D.
Virtual

Explanation:
http://www.hci-itil.com/ITIL_v3/books/4_service_operation/service_operation_ch6.html#ch2