Scenario:
Techniques, processes and procedures
1. Any threat that may result in a loss of MFH data must be escalated immediately.
Joint agreements
2. Work is to start at the beginning of week 2 (Stage 4).3. The project will take two years to complete, at an estimated cost of £2.5m.
Tolerances
4. None.
Constraints
5. MFH staff must not be involved in any heavy lifting during the removal of existing IT equipment.
6. Installation work must take place during MFH normal working hours.
7. +£10,000 / -£25,000.
Reporting arrangements
8. Highlight Report every Monday by 10.00 am.
9. The report must contain a summary of all products worked on during the previous week.
10. Project Manager must be notified of any issues immediately by telephone.
Problem handling and escalation
11. Impact analysis of all issues must be completed within 24 hours.
Extracts or references
12. The Stage Plan for stage 4 is available from Project Support.
Approval method
13. Project Assurance will review the completed Work Package and confirm completion.
Which 2 statements apply to either the Development Interfaces or Operations and maintenance interfaces
sections?

A.
Delete entry 2 because this interface will be contained in the Communication Management Strategy.

B.
Delete entry 3 because this interface will be contained in the project control section of the Project Initiation
Documentation.

C.
Amend entry 4 to ‘The transferred products relating to the services provided by the Facilities Division’.

D.
Add ‘Project Board, with responsibility for communicating progress to corporate management’ to Operations
and maintenance Interfaces.

E.
Add ‘Facilities Team Manager, with responsibility for the transfer of services provided by the Facilities
Division’ to Development Interfaces.