What would be the next step in the Continual Service Improvement (CSI) Model after:

1. What is the vision?
2. Where are we now?
3. Where do we want to be?
4. How do we get there?
5. Did we get there?
6. ?

A.
What is the ReturnOn Investment (ROI)?

B.
How much did it cost?

C.
How do we keep the momentum going?

D.
What is the ValueOn Investment (VOI)?