EXIN Exam Questions

In which ITIL process is this employee now playing a role?

In an organization, the purchasing department has relocated internally – not just the people, but also their IT resources. A Service Desk employee has been commissioned to relocate this department’s workstations. In which ITIL process is this employee now playing a role?

A.
Problem Management

B.
Configuration Management

C.
Change Management

D.
Incident Management