What is required to be included in proposals for new or changed services according to ISO/IEC 20000?
What is required to be included in proposals for new or changed services according to ISO/IEC
20000?
What purpose can the ISO/IEC 20000 standard serve?
What purpose can the ISO/IEC 20000 standard serve?
Why is it important for Service Providers to provide documents and records?
Why is it important for Service Providers to provide documents and records?
Who should be recommended to support the Senior Responsible Owner in his/her responsibility for the delivery o
Who should be recommended to support the Senior Responsible Owner in his/her responsibility
for the delivery of the management system?