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Category: EX0-103 (v.1)

Exam EX0-103: ISO/IEC 20000 Foundation (update March 14th, 2015)

What is the minimum level of frequency with which these Plans should be developed and reviewed?

Availability and Service Continuity Plans need to be developed and reviewed periodically to
ensure that requirements are met as agreed in all circumstances, from normal operations through
to a major loss of service. What is the minimum level of frequency with which these Plans should
be developed and reviewed?


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