Which of the following are Service Desk organisational structures?
Which of the following are Service Desk organisational structures?
1. Local Service Desk
2. Virtual Service Desk
3. IT Help Desk
4. Follow the Sun
Contracts relating to an outsourced Data Centre would be managed by?
Contracts relating to an outsourced Data Centre would be managed by?
In which situation is a flood always a relevant threat?
A non-human threat for computer systems is a flood. In which situation is a flood always a relevant threat?
What is the most important reason for applying segregation of duties?
What is the most important reason for applying segregation of duties?
What is the definition of the Annual Loss Expectancy?
What is the definition of the Annual Loss Expectancy?
Service Acceptance criteria are used to?
Service Acceptance criteria are used to?
What is the entry point or the first level of the V model?
What is the entry point or the first level of the V model?
What is the entry point or the first level of the V model?
What is the entry point or the first level of the V model?
What is an example of an intentional human threat?
Some threats are caused directly by people, others have a natural cause. What is an example of an intentional human threat?
Which of these is not malicious software?
Which of these is not malicious software?