Which of the following is NOT an aim of the Change Management process?
Which of the following is NOT an aim of the Change Management process?
The BEST description of the purpose of Service Operation is?
The BEST description of the purpose of Service Operation is?
What are the consequences for the reliability of the information if you leave your USB memory stick behind on
You work for a flexible employer who doesnt mind if you work from home or on the road. You regularly take copies of documents with you on a USB memory stick that is not secure. What are the consequences for the reliability of the information if you leave your USB memory stick behind on the train?
What is the relationship between the threat of fire and the risk of fire?
You have a small office in an industrial area. You would like to analyze the risks your company faces. The office is in a pretty remote location; therefore, the possibility of arson is not entirely out of the question. What is the relationship between the threat of fire and the risk of fire?
Under which condition is an employer permitted to check if Internet and email services in the workplace are be
Under which condition is an employer permitted to check if Internet and email services in the workplace are being used for private purposes?
Which of the following statements is CORRECT?
Which of the following statements is CORRECT?
1. The only phase of the Service Management Lifecycle where value can be measured is Service Operation
2. All of the phases of the lifecycle are concerned with the value of IT services
Which process is responsible for frequently occurring changes where risk and cost are low?
Which process is responsible for frequently occurring changes where risk and cost are low?
Which of the following CANNOT be stored and managed by a tool?
Which of the following CANNOT be stored and managed by a tool?
Is this an information security incident?
An airline company employee notices that she has access to one of the company’s applications that she has not used before. Is this an information security incident?
What do we call this type of damage?
Your company is in the news as a result of an unfortunate action by one of your employees. The phones are ringing off the hook with customers wanting to cancel their contracts. What do we call this type of damage?