What type of baseline captures the structure, contents and details of the infrastructure and represents a set
What type of baseline captures the structure, contents and details of the infrastructure and
represents a set of items that are related to each other?
What document provides terms of reference for the Sponsoring Group?
What document provides terms of reference for the Sponsoring Group?
Which of the following is NOT an event-driven control?
Which of the following is NOT an event-driven control?
Which of the following BEST describes the purpose of access management?
Which of the following BEST describes the purpose of access management?
What type of cost is the funding of temporary additional support for operational areas?
What type of cost is the funding of temporary additional support for operational areas?
Which is a responsibility of a risk owner?
Which is a responsibility of a risk owner?
Which of the following are reasons why ITIL is successful?
Which of the following are reasons why ITIL is successful?
1. ITIL is vendor neutral
2. It does not prescribe actions
3. ITIL represents best practice
Which is a purpose of the Programme Office?
Which is a purpose of the Programme Office?
Which one of the following includes four stages called Plan, Do, Check and Act?
Which one of the following includes four stages called Plan, Do, Check and Act?
What type of programme may also be referred to as a ‘must do’ programme?
What type of programme may also be referred to as a ‘must do’ programme?