What is an outcome of the Envision SMF?
What is an outcome of the Envision SMF?
Which of the following standards was the forerunner to ISO/IEC 20000?
Which of the following standards was the forerunner to ISO/IEC 20000?
which SMF?
To create an environment where changes can be made with the least amount of risk and impact to
the organization this is the goal of which SMF?
What is a Configuration Baseline?
What is a Configuration Baseline?
What is an outcome of the Envision SMF?
What is an outcome of the Envision SMF?
What is the objective of planning and implementing new or changed services?
What is the objective of planning and implementing new or changed services?
Which phase transfers a successfully deployed new service to the Operate phase?
Which phase transfers a successfully deployed new service to the Operate phase?
what should always be informed in case a Release is rejected, delayed or cancelled?
Who or what should always be informed in case a Release is rejected, delayed or cancelled?
What Team SMF accountabilities are primarily represented in the Operate Phase?
What Team SMF accountabilities are primarily represented in the Operate Phase?
What is required for an implementation of IT Service Management to be successful?
What is required for an implementation of IT Service Management to be successful?