Which of the documents below should be available as evidence of Service management planning and operations?
Which of the documents below should be available as evidence of Service management planning
and operations?
Which statement describes a Community Cloud?
Which statement describes a Community Cloud?
What measure or technique will be used to show progress of process objectives for a Service provider?
What measure or technique will be used to show progress of process objectives for a Service
provider?
what does the Cloud Security Alliance (CSA) identify as remediation for unknown risk profile and account?
In the 2010 white paper Top Threats to Cloud Computing, what does the Cloud Security Alliance
(CSA) identify as remediation for unknown risk profile and account?
What is an attribute of a Configuration item (CI)?
What is an attribute of a Configuration item (CI)?
Which issue does this raise?
One of the limitations concerns of Cloud computing is uncertainty about where your data is stored
in conjunction with varying national and international legislation on data protection.
Which issue does this raise?
What level of the supply chain must the service provider manage?
According to ISO/IEC 20000-1, the use of suppliers to provide aspects of the Service Management
processes is acceptable.
What level of the supply chain must the service provider manage?
Which kinds of audit mechanisms are available in ISQ/IEC 20000:2011?
Which kinds of audit mechanisms are available in ISQ/IEC 20000:2011?
Which of the activities of Capacity management is responsible for this?
One of the activities of Capacity management involves making evaluations and predictions
regarding the hardware that is required to run a new or modified application. The predictions
include data about the performance levels that can be expected, the requisite hardware networks,
databases, etc. and the costs.
Which of the activities of Capacity management is responsible for this?
What is a good question to ask a prospective Cloud provider?
What is a good question to ask a prospective Cloud provider?