Which process aims to prevent incidents resulting from changes to the IT infrastructure?
Which process aims to prevent incidents resulting from changes to the IT infrastructure?
What is not a key characteristic of multipurpose architecture?
What is not a key characteristic of multipurpose architecture?
What is required to be in place for emergency changes?
What is required to be in place for emergency changes?
Why are Service level agreements (SLAs) in Public Clouds highly standardized?
Why are Service level agreements (SLAs) in Public Clouds highly standardized?
What is a best practice relating to documentation?
Documentation is a substantial part of the evidence for Service Management What is a best
practice relating to documentation?
What is meant by data partitioning in the Cloud?
What is meant by data partitioning in the Cloud?
What is this advice an example of?
The Service Desk of supplier X continuous receives the same incident report. This concerns the
latest version of a client-server application. The problem no longer occurs if the former version is
re-installed. Because the cause of the incident has still not been traced, the supplier decides to
advise the customers to temporarily install the old version, if the problem occurs.
What is this advice an example of?
What is a main benefit of a Thin Client?
What is a main benefit of a Thin Client?
What is the objective of the Security Management process?
What is the objective of the Security Management process?
Which technical term describes the process of placing a packing within another packet and sending it over a ne
Which technical term describes the process of placing a packing within another packet and
sending it over a network?