A Service design package (SDP) would normally be produced for which of the following?
1. A new IT service
2. A major change to an IT service
3. An emergency change to an IT service
4. An IT service retirement

A.
2, 3 and 4 only

B.
1, 2 and 4 only

C.
None of the above

D.
All of the above

Explanation: