Which of the following is the correct definition of an outcome?
![PrepAway - Latest Free Exam Questions & Answers](https://www.briefmenow.org/img/pa5.jpg)
A.
The results specific to the clauses in a service level agreement (SLA)
B.
The result of carrying out an activity, following a process or delivering an IT service
C.
All the accumulated knowledge of the service provider
D.
All incidents reported to the service desk