EMC Exam Questions

Which of the following represents the benefits of establishing a catalog of IT services?

Which of the following represents the benefits of establishing a catalog of IT services?

A.
Services are more simply defined and more manageable.

B.
Service levels achieved are more demanding and more easily reported.

C.
Services are more manageable and service level expectations are more clearly set.

D.
Service level expectations are more clearly set and service levels achieved are more easily reported.