A company has an IT organization that is separated into teams that support different underlying technologies.
Each team has its own budget and manages its own tools. They have a clear understanding of current
performance, capacity, and events. Team response to assigned help desk tickets is satisfactory.
The company intends to deploy a private cloud and provide services to internal customers. What service
operation management challenge may this company face?
A.
Inability to provide accurate pricing models
B.
Inability to calculate fixed costs
C.
Time consuming root cause analysis
D.
Lack of control over service placement
Explanation: