An IT organization is currently 80% virtualized and the CIO is planning for the transition to ITaaS.
Senior executives are concerned that IT supports too many services and that many of the services
are neither efficient nor necessary.
What argument can the CIO make to address the executives’ concerns and convince them that
ITaaS is the correct strategic decision?

A.
ITaaS promotes the rationalization of services currently being offered by IT and offers the
services that provide business value through the service catalog.

B.
A CMDB can be utilized during the instantiation of the services to improve service levels for the
consumers of IT services.

C.
ITaaS offers an opportunity to evaluate whether certain IT services should be sourced with a
public cloud service provider.

D.
ITaaS promotes the concept of on-demand self-service, allowing consumers to use only the
services from which they can derive business value.