A large customer has a formal Capacity and Performance Measurement (CPM) department. Some
of this customer’s business users describe the environment as good, while others describe the
environment as challenged. They know that the CPM department has proactively avoided some
issues but are frustrated by other occasions when they have experienced performance short-falls
or insufficient storage resources. How would you categorize this Performance Management style?

A.
Casually Observant

B.
Actively Observant

C.
Proactive Style

D.
Reactive Style

Explanation: