An IT organization is currently 80% virtualized and the CIO is planning for the transition to ITaaS.
The organization has already experienced significant savings due to virtualization. Senior
executives are concerned that ITaaS requires additional software licenses and additional
headcount, both at significant cost.
How can the CIO convince senior management of the savings potential with ITaaS?

A.
Show how the service catalog and orchestration tools can be viewed in the context of �cost to
serve� to provide immediate business value

B.
Explain to senior management that there will not be any additional skill sets required for the
ITaaS initiative

C.
Propose that the CMDB and orchestration tool will decrease the cost of service management

D.
Explain that the service catalog can be a mechanism for controlling cost by influencing
LOB/consumer behavior through showback/chargeback