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What is the most likely reason that the customer is forced to use jbconfig rather than the Device Administrati

A customer is adding a new jukebox to an EMC NetWorker environment. The jukebox is
connected and powered on. The customer powers on the NetWorker server and verifies the
new library is visible to the OS. The customer brings up the Device Administration window
and verifies the existing jukebox is functioning properly. However when the customer
attempts to configure the new library using the Device Administration window function
“Configure All Libraries”, it fails to configure and instructs the customer that they must use
jbconfig to manually configure this library. What is the most likely reason that the customer
is forced to use jbconfig rather than the Device Administration window?


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