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What is a likely solution to this problem?

A host with an OLTP workload is configured with five standard devices on an EMC Symmetrix VMAX. In the host LVM, the storage is configured into a concatenated logical volume. The back-end storage consists of Fibre Channel disk drives. The host has two HBAs zoned to two FAs.
The workload hits a ceiling at around 66% of the peak workload requirements with high random reads. At peak times:
Disk director % utilization is low
Host port % utilization is low
Disk I/O per second is low
Current write pending count is high

What is a likely solution to this problem?

On an ESXi host, what is the default NMP policy when connecting to an Active/Active array such as Symmetrix?

A company has tasked you with connecting their new ESXi hosts to their EMC VMAX array and will be using Native Multi-Pathing (NMP). You have decided to stay with the default NMP policy for this project.
On an ESXi host, what is the default NMP policy when connecting to an Active/Active array such as Symmetrix?

Which Symmetrix feature should be used to ensure the most dynamic and efficient use of the array with the best

A storage administrator is planning to configure an EMC Symmetrix VMAX array for a few critical Microsoft Windows application servers. The array is running Enginuity 5875 and has a mixture of SATA, FC, and EFD disks installed. The application servers all require a mix of high performance and low performance capacity.
Which Symmetrix feature should be used to ensure the most dynamic and efficient use of the array with the best performance possible for all applications?