The human resources division of your organization is planning to deploy their health and benefits
application into the corporate hybrid cloud. The goal is to provide off-site employees access to
their records data from a centralized resource that is protected by the organization’s security and
compliance guidelines.
The manager of the human resources division would prefer to pay for the use of this application
with no fixed guarantee, paying for only the resources consumed.

Which VMware vCenter Chargeback cost model would best fit the needs of the human resources
division?

A hosting provider is evaluating potential resource allocation models to use for reserving client
resources. Their service offering targets companies that want to run a dedicated private cloud and
have mature personnel capable of allocating and managing resources based on their own needs.
Which model would be most suitable?

A hosting organization operates from two data centers and typically hosts very large customers.
The delivery and support of the IT Infrastructure is not service driven. The IT technical delivery
functions operate in silos. Customers suffer a significant lead time to establish new operational
environments. In addition, changes to applications that impact the infrastructure have a long lead
time.
One of the customers has requested a service-driven approach for a new business application and
its associated infrastructure. The hosting organization has agreed to build a PaaS offering.
Which operational tool and process transformation approach is most suitable for the hosting
company?

What is a key design consideration for a service provider to ensure that they can effectively
process the termination of a service instance?

A university is building a private cloud. They plan to offer services to students, faculty, and staff.
Each group has access to different levels of sensitive data with different performance
characteristics. In addition, the university must comply with FERPA and HIPAA regulations for a
small number of services.
What should a cloud architect recommend to the university during the cloud design phase?

An enterprise company has a large, virtualized data center. They are currently auditing their
servers to ensure they are in compliance with regulatory requirements.
Why would they choose to deploy VMware vCenter Configuration Manager?

In addition to the service template, what other information do you need to create a service
offering?

An enterprise decided to place some sensitive data – intellectual property – in the public cloud and
implemented security mechanisms to protect this data.
Recently the public cloud provider’s systems had a security breach. The enterprise was not
concerned because they felt their data had been completely protected. All of the services housing
the data are protected by an IPS application and no alerts were generated by the system.
How did the enterprise protect its data?

The sales organization within a large enterprise has determined the need to immediately
implement a mobile sales tool for its field staff. There are two SaaS solutions available that meet
their requirements.
The CIO wants to develop the solution in-house and claims that IT can develop the application at
only slightly more cost than the SaaS solutions, and it would be more secure. Estimated time to
deliver the application from internal IT is 10 weeks.
Who should make the decision to determine the best solution?

A hosting company operates from two data centers and typically hosts very large customers. The
delivery and support of their IT infrastructure is not service driven. Customers suffer significant
lead times to establish new operational environments, or to change existing infrastructure
requirements.
A new, highly secure application development environment has been requested by one of the
hosting company’s customers. The customer has a tight time frame and needs to be able to create
a test environment on-demand, within hours. The hosting company has decided to transition to
ITaaS to meet the needs of this (and future) clients.
What must be done to achieve this?