A cloud architect is helping a company with a new service design process. The architect notices that the
company has a siloed, domain-centric IT organizational structure and is concerned about customer satisfaction.
What impact would this type of structure have on customer satisfaction?

An organization wants to provide IaaS capabilities in a hybrid cloud. They have the following requirements:
Each line of business must have access to its own services and templates
Service templates should be as generic as possible
Data encryption should be provided for only services that require it
Each instance should use Microsoft Active Directory for authentication
Each instance should have the latest OS patches applied
Consumers should be given the ability to select which cloud to use for instance deployment
How can these requirements be addressed in a cloud design?

A company wants to deploy services in a new cloud infrastructure. A developer is helping the company design
these services and has called upon a cloud automation engineer to help address some issues.
What issues does the developer hope to address?

In the evolution of converged infrastructure, what are Appliances?

An organization runs as Internet-based software service. To remain competitive with newcomers to the same
market, the organization is transitioning from their traditional annual software release model on a monolithic
stack to a quarterly minimum release model using cloud.
To achieve this goal, in what technologies should the organization invest?

An IT organization for a leading apparel retailer has a relatively small budget to deliver IT services. They are functioning in a legacy operating model and face typical challenges of up-front costs, underutilized resources,
and low productivity.
What is the most important financial goal for them in offering cloud services?

An appliances manufacturing company that has been in business for many decades is concerned about the
slowing growth in their business. They feel that this is mainly due to not being able to retain customers.
Which industry force and related technology need might be impacting this?

In addition to the service template, what other information do you need to create a standardized service
offering?

An IT organization has hired you as a cloud architect to assist them in planning for cloud services. Your first
goal is to help the IT organization categorize existing services against service characteristics. You have
provided a table that shows common service characteristics and their attributes for considerations, benefits,
and trade-offs.
The following attributes from the table have been identified:
Consideration: bundling services increases complexity
Benefit: replaceable components, improved recovery from failure
Trade off: very finite capability
What characteristics correspond to the identified attributes?