An IT organization in a technology company is in the process of adopting cloud services in an ITaaS model.
They are seeking to reduce their operating costs while delivering business aligned services. What is the most effective way to do so?

An organization is categorizing their existing services against service characteristics to determine how ready
each one might be for the catalog. Part of this effort involves looking at the following three attributes for each
service characteristic: considerations, benefits, and tradeoffs.
What attributes correspond to the following characteristics: Loosely Coupled, Idempotent, and Service
Contract?

What is an example of an overall governance principle for deploying cloud services?

What key features do Web Scale infrastructure and applications share that contribute to their success?

An organization is using a hybrid cloud for services. Services are designed to use Load Balancers.
Orchestration workflows are designed so that services instances are placed in multiple fault domains. Why are
services designed in such a manner?

An organization has been providing web services within their private cloud. The web services, deployed through
a service catalog, depend on a database resource in the private cloud.
The organization decided to make these web services availability globally by using a public cloud provider.
However, once of the web services were deployed into the public cloud, users started complaining about poor
performance.
Which solution would most likely improve performance of the web services.

An IT organization is in the process of transitioning to an ITaaS model and adopting cloud services. The Chief Information Officer (CIO) is very concerned about the cultural shift in mindset that will be required in order to achieve success.
What might this concern be?

An organization wishes to more efficiently produce services by unifying processes and methods from various
departments to provide more cross functional integration. To achieve these goals, all elements of the
infrastructure will be software driven and manual processes will be automated as much as possible.
What practice is this organization trying to adopt?

A service provider is starting a new business for providing cloud services. However, they are concerned that
their cloud infrastructure design needs to be validated by usage over time and then adjusted to handle heavy
loads.
What can they do to mitigate this concern with paying customers?

The principles of Autonomy, Abstraction, Discoverability, Composability, and Reusability are all principles of
what?