Several employees have been printing files that include personally identifiable information of customers.
Auditors have raised concerns about the destruction of these hard copies after they are created, and
management has decided the best way to address this concern is by preventing these files from being
printed.
Which of the following would be the BEST control to implement?
A.
File encryption
B.
Printer hardening C. Clean desk policies
D.
Data loss prevention
Explanation:
Data loss prevention (DLP) systems monitor the contents of systems (workstations, servers, and
networks) to make sure that key content is not deleted or removed. They also monitor who is using the
data (looking for unauthorized access) and transmitting the data. This would address the concerns of the
auditors.
Incorrect Answers:
A: File encryption is used to protect data not to prevent legitimate users from accessing the data and
working with it.
B: Printer hardening does not mean that the staff members may not print the files. Rather it is the files
that are already printed that raised the concern.
C: Clean Desk Policy Information on a desk refers to the printouts, pads of note paper, sticky notes, and
the like; can be easily seen by prying eyes and taken by thieving hands. To protect data and your business,
encourage employees to maintain clean desks and to leave out only those papers that are relevant to the
project they are working on at that moment. All sensitive information should be put away when the
employee is away from their desk. However in this case the actual printed files and its destruction is of
concern.Dulaney, Emmett and Chuck Eastton, CompTIA Security+ Study Guide, 6th Edition, Sybex, Indianapolis,
2014, pp. 10, 369