CompTIA Exam Questions

Which of the following should you do first in order to correct the problem?

You are working as a technician at AIOTestKing.com. You are asked to troubleshoot a laptop that is running out of battery power more quickly than expected. Which of the following should you do first in order to correct the problem?

A.
Stop using the battery and use alternating current (AC) power for the laptop.

B.
Replace the AC adaptor by purchasing a new adapter from the manufacturer.

C.
Note on the work order that the laptop is losing battery capabilities and the laptop must be replaced.

D.
Replace the battery by purchasing a new battery from the manufacturer.