CompTIA Exam Questions

Which of the following should the user be instructed to do to resolve the problem?

A user reports recently installing several programs and now the computer which is running Windows XP Home starts slowly. Which of the following should the user be instructed to do to resolve the problem?

A.
Start > Run > type MSCONFIG > Enter > Startup > remove any unwanted applications that load with Windows

B.
Start > Run > type CMD > Enter > type SFC /SCANNOW

C.
Start > Control Panel > Add/Remove Programs > remove Windows XP Service Pack 2

D.
System Restore > create a Restore Point > Shut Down the computer.