CompTIA Exam Questions

Which of the following should be attempted FIRST?

A user reports that jobs for a network printer are stuck in the print queue and will not print. The user has checked the printer display and the display shows Ready. Which of the following should be attempted FIRST?

A.
Update the print driver on the users system.

B.
Delete and recreate the printer on the users system.

C.
Restart the print spooler on the system hosting the printer.

D.
Instruct the user to shut down and restart the system and attempt to print again.