CompTIA Exam Questions

Which of the following is the NEXT step in the troubleshooting methodology?

A network technician is troubleshooting a problem and has just established a plan of action to resolve the problem. Which of the following is the NEXT step in the troubleshooting methodology?

A.
Verify full system functionality and if applicable implement preventative measures.

B.
Implement the solution or escalate as necessary.

C.
Document findings, actions, and outcomes.

D.
Establish a theory of probable cause (e.g. question the obvious).