An IT manager is concerned about server administrators having to be cross-trained to work on every
server. Which of the following is the BEST way to correct this problem?
A.
Ensure that server baselines are documented for each server.
B.
Ensure that all server documentation is completed and up to date.
C.
Ensure that each server is accessible via a KVM over IP.
D.
Ensure that each server is processed through the change control board.
Why b?
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Why B, please explain.
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If a sysadmin needs to quickly move from one server or technology set to another, well updated documentation will help them understand services and configuration on the system. For instance, a Unix admin that does not usually work with Windows might have enough concepts to piece together a workable solution using the documentation available to him/her.
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I agree with the answer. B
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