CompTIA Exam Questions

Which of the following is MOST likely necessary to resolve the issue?

Joe, a user, reports that after installing a new application his device no longer boots completely.
Instead the device shows a vendor splash screen and immediately reboots, repeating the process.
Which of the following is MOST likely necessary to resolve the issue?

A.
Uninstall the new application causing the errors

B.
Use OTA to restore the phone to a previous state

C.
Apply a root kit to help uninstall the application

D.
Reset the device to factory default

Explanation: