You are asked to install a new version of a anti-virus program on a Certkiller .com user’s company
laptop. When the installation of the anti-virus program is done, the user provides a CD-ROM disc
and requests that you also install the provided software. Which of the following actions should you
take?
A.
Confiscate the software’s installation media and report the user to the system administrator for
use of illegal software.
B.
Install the software and inform the help desk that software was installed on the user’s computer.
C.
In order to save time, install the program at the user’s request and make sure the license get
registered as soon as possible.
D.
Consult the company’s policy on approved software for the proper course of action.
Explanation:
You should always help the user as long as it doesn’t break any laws or company policies.