Company employees are required to have workstation client certificates to access a bank website.
These certificates were backed up as a precautionary step before the new computer upgrade.
After the upgrade and restoration, users state they can access the bank’s website, but not login.
Which is the following is MOST likely the issue?
A.
The IP addresses of the clients have change
B.
The client certificate passwords have expired on the server
C.
The certificates have not been installed on the workstations
D.
The certificates have been installed on the CA
Simple. Computers were upgraded to newer models, yet they did not have the certificates installed on the new machines.
So the ROOT CAUSE /ISSUE IS: C-The certificates have not been installed on the workstations
So the only possible solution is to have the certificates installed on the new workstations.
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