An instructor evaluates learners using both written and oral exams and multiple choice quizzes.
Which of the following should be added for a complete evaluation of each learner?

An instructor is teaching an advanced topic. A student does not have the prerequisite skills needed
for this class and continues to fall behind. The student is visibly frustrated. Which of the following is
the MOST appropriate action?

An instructor was unable to cover the last concept in the course, yet test results from the last day
indicated that all members of the class correctly answered questions addressing this concept. In this
situation, which of the following should the instructor have done?

After presenting a new topic, the instructor initiates a class discussion based on the presentation.
The discussion is designed to enhance learner understanding and stimulate interest in the topic.
Which of the following BEST describes the skill demonstrated by the instructor1?

To illustrate a point, the trainer uses a joke that the class does not understand. Which of the
following should the trainer do next?

While the class is working on training modules, the instructor intermittent polls them to determine
their pace in relationship to the daily objectives. Which of the following BEST describes what skill the
instructor is demonstrating?

When presenting a topic, which of the following is the BEST way to establish eye contact to ensure
learner interest and participation?

An instructor is facilitating a week long course. It has become clear to the instructor that the
majority of the learners lack motivation, evident by their lack of effort and willingness to contribute
when prompted. Which of the following would BEST provide the learners assistance to achieve
success? (Select TWO).

Several learners in a training class are very motivated to help the instructor and other learners with a
project. Other learners in the class seem not motivated to learn about the project. Which of the
following can the instructor do to motivate all the learners?

A contract instructor is delivering a class developed for a company. Learners have stated in the past
that the material was confusing, there was not enough depth and the information was out of date.
In planning for this course, which of the following might be BEST for the instructor to do to maximize
the needs of the learners?