An assessment technique that focuses on the development or improvement of a program is known
as:

An instructor is approached by a learner that expresses fear that they will not properly understand
the material and may lose their job. This fear is preventing the learner from participating in the
course. Which of the following is the MOST reasonable course of action for the instructor to take?

A learner asks a question that the instructor did not understand. Which of the following should the
instructor do?

Which of the following questioning techniques is BEST suited to engage learners right after a lunch
break?

A learner asks a question and the instructor gives a response. Which of the following should the
instructor do NEXT?

During the start of the class, three of the learners who are competent in the subject matter inform
the instructor that their attendance in the class is due to job requirement. Which of the following
techniques will BEST motivate these three learners to get more out of the class?

An instructor has become ill and cannot continue a course. A new instructor is brought in, but has
received no knowledge transfer from the previous instructor. Which of the following is the BEST
option to assess the learner’s knowledge level quickly?

During a lunch break, several learners state the classroom is too cold. Which of the following should
the instructor do FIRST?

An instructor is teaching a class and is constantly getting interrupted by a learner that is familiar with
the subject. The learner’s interruptions are starting to affect the class’s ability to learn. Which of the
following would be the FIRST action that the instructor could take to resolve the issue?

An instructor has a learner in the class that is struggling with the subject matter being presented.
The instructor notices the learner making facial expressions. Which of the following will MOST likely
help the learner with the material?