A customer brought an ink dispersion printer into the service facility. The unit wil not print in black
but prints in color with no issues. The technician decided to replace the print head, carriage
assembly, and logic PCB all at the same time. The device is still having the same problem. The
technician should have followed which of the following troubleshooting methodologies?

Al of the fol owing is necessary to know when installing a print driver on a computer EXCEPT:

The printer suddenly stops printing for everyone in the office. Which of the following should be
performed FIRST?

Which of the following has the LEAST effect on color perception of a color print?

Which of the following has the smallest color gamut?

Which of the following has the greatest color gamut?

Which of the following is true when viewing a color document in an office environment?

The customer prints several different color documents. Each one is printed using the same print
driver and application but some prints are lighter or darker than what the customer desires. Which
of the following is the BEST action to take?

The customer is printing out color flyers they have created on their PC which includes several
pictures taken with their digital camera. Some of the photographs printed on the same page are
printing darker than others. Which of the following is the BEST action to take?

Which of the following could contribute to excessive mis-feed problems? (Select TWO).